General
- What services and strategies does Steaker provide?
- Do I need to have know-how in the financial or blockchain field?
- Where should I go to buy cryptos?
- TWD to Crypto - ZomFast
- TWD to Crypto - MaiCoin
- TWD to Crypto - MAX
Account and Funds Security
Steaker Wallet
- Auto-Invest Plan Intro & A How-To Guide (Service Stopped)
- Steaker Swap (Service Stppped)
- What types of cryptos and networks does Steaker support?
- Rules for Wallet Interests (Service Stopped)
- How do I deposit cryptocurrency on Steaker? (Service Stopped)
- Why can’t I see the amount in my Wallet after the transfer? What if I made an error in the transfer?
Portfolios (Service Stopped)
- Which type of investor am I? What are the risks involved with the portfolios?
- How do I subscribe to a portfolio on Steaker? (Service Stopped)
- Rules for subscription
- What fees are included in a portfolio subscription?
- How do I set or cancel Automatic Renewal?
- How do I apply my coupon?
Performance
Redeem
Renew (Service Stopped)
- How do I renew my portfolio as it expires? (Service Stopped)
- Why can’t I renew my portfolio? Why are the portfolios that I intend to renew unavailable?
- When will my investment begin after the renewal?
- What offers am I entitled to for the renewal?
- How do I check the progress of my renewal?
- Why does the original portfolio show “Redemption in Progress” after the renewal?
Affiliate Program (Service Stopped)
- How do I join the Affiliate Program?
- How is the Referral Bonus calculated?
- Will I get a referral bonus for any portfolio to which I successfully refer my friend?
- When will the referral bonus be distributed?
- Is there a remedy for my friend forgetting to enter Referral Code in the beginning?
- How do invitees view the rewards via Affiliate Program?