Why was my Profile Information not approved? Steaker Support March 31, 2021 07:34 Updated If your uploaded identification document does not match your [Profile Information], such as using the different name from the identification, then it will not pass the verification. Related articles What do I do if there is a problem with my Profile Information verification? How can I see my rewards after using the Promotion Code? What do you mean by uploading a photo/image for Profile Information verification? How does a Promotion Code work? What is Estimated Interests?